1. Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and SydneyBauer ("Company," "we," "our," or "us"), governing your access to and use of the sydneybauer.com website, our online games, mobile applications, and all related content and services (collectively, the "Service").
By accessing or using the Service in any manner, including simply browsing the website, you confirm that:
- You have read, understood, and agree to be bound by these Terms and all policies incorporated herein by reference, including our Privacy Policy and Cookie Policy.
- You meet the eligibility requirements set out in Section 3.
- You have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
If you are accessing the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and references to "you" include both you personally and that entity.
We reserve the right to update or modify these Terms at any time. Continued use of the Service after any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2. About SydneyBauer
SydneyBauer is a social casino gaming platform operated from London, United Kingdom. Our registered office is located at Level 1, 1 King Street, London EC2V 8RF.
SydneyBauer is a FREE-TO-PLAY social entertainment platform. We do not operate a gambling service, lottery, sweepstakes, or any form of real-money gaming.
Specifically, and without limitation:
- No Real Money Gambling: SydneyBauer does not accept, process, or hold real money wagers, bets, or deposits of any kind. All game play is conducted with virtual coins that have no monetary value.
- No Real Prizes: Users cannot win or receive any prizes, cash, cash equivalents, goods, services, or anything of monetary value through the use of our platform. All outcomes — wins and losses — are simulated for entertainment purposes only.
- No Sweepstakes: SydneyBauer does not operate or facilitate any sweepstakes, contests with prizes, or promotions involving the chance to win items of value.
- No Purchase Necessary: The Service is entirely free. Access to any game or feature does not require any purchase, payment, or financial transaction.
- Entertainment Only: Our games are designed and intended solely for amusement and social entertainment. They are not a substitute for real-money gaming and should not be treated as such.
The simulated slot games and other entertainment content on our platform use random number generation for entertainment outcomes only. Past performance within our games is entirely irrelevant to, and in no way predictive of, any real-money gambling outcome.
3. Eligibility
Access to and use of the Service is subject to the following eligibility requirements:
3.1 Age Requirement
You must be at least 18 years of age to create an account or use the Service. By accessing the Service, you represent and warrant that you are 18 years of age or older. If we discover or have reason to believe that a user is under 18, we will immediately suspend and terminate that account without notice and delete all associated personal information.
3.2 Geographic Access
SydneyBauer is designed primarily for United Kingdom residents and is operated under United Kingdom law. However, access to our free-to-play entertainment platform is available worldwide, except in jurisdictions where access to social casino entertainment is explicitly prohibited by local law. It is your responsibility to determine whether accessing or using SydneyBauer is lawful in your jurisdiction.
We make no representation that the Service is appropriate or legally available in your country. If you access the Service from outside United Kingdom, you do so at your own risk and are responsible for compliance with local laws.
3.3 Account Restrictions
You may hold only one SydneyBauer account. Creating multiple accounts is prohibited. Accounts are personal and non-transferable — you may not sell, transfer, or share your account or login credentials with any other person.
3.4 Banned Users
Individuals who have previously been banned or had their account terminated by SydneyBauer for violation of these Terms are not eligible to register a new account.
4. Virtual Currency
Our platform uses virtual coins ("SydneyBauer," "coins," or "virtual currency") as the in-game currency for all game play. The following terms govern virtual currency:
4.1 No Real-World Value
Virtual coins have absolutely no real-world monetary value. They are not legal tender, currency, or a financial instrument of any kind. They cannot be used to purchase goods, services, or anything of value, either within or outside of our platform. Accumulating virtual coins does not constitute an asset, investment, or property interest of any kind.
4.2 Non-Redeemable
Virtual coins may not be:
- Exchanged, converted, or redeemed for real money, cryptocurrency, or any form of cash equivalent.
- Transferred between SydneyBauer accounts.
- Sold, gifted, auctioned, or traded to another person, whether for value or otherwise.
- Used as consideration in any transaction outside our platform.
4.3 Free Coins and Bonuses
We may provide free virtual coins through daily bonuses, promotional events, in-game achievements, or other mechanisms at our sole discretion. The provision of free coins does not create any contractual obligation or expectation of continued provision. We reserve the right to modify, reduce, or discontinue any coin-earning mechanism at any time.
4.4 Balance Forfeiture
Your virtual coin balance may be reset, reduced, or forfeited in the following circumstances: account termination for any reason; extended account inactivity (as defined in our Privacy Policy); platform-wide resets or game updates; or where we determine a balance was obtained through fraudulent, abusive, or prohibited means. We are not liable for any loss of virtual currency under any circumstances.
4.5 No Refund Policy
Because our Service is entirely free and no real money is involved, there are no purchases to refund. Virtual coins do not constitute a financial asset and their loss or reduction is not compensable.
5. User Conduct
By using our Service, you agree to comply with these Terms and all applicable laws. You agree that you will NOT:
5.1 Prohibited Activities
- Fraud and Manipulation: Use cheats, exploits, automation software (bots), scripts, hacks, or any other unauthorised third-party software to gain an unfair advantage, manipulate game outcomes, or artificially inflate your virtual coin balance.
- Account Abuse: Create multiple accounts; impersonate any person or entity; or misrepresent your identity, age, or affiliation with any person or organisation.
- Data Scraping: Use automated tools to collect, scrape, or harvest data from our platform, including user information, game data, or content.
- Interference: Interfere with, disrupt, or compromise the security, integrity, or operation of our servers, networks, or the Service, including denial-of-service attacks, injecting malicious code, or exploiting software vulnerabilities.
- Reverse Engineering: Decompile, disassemble, or reverse engineer any part of our software or games, or attempt to extract source code or algorithms.
- Unlawful Use: Use the Service in any manner that violates applicable federal, provincial, or local law, regulation, or ordinance.
- Harmful Content: Transmit, upload, or share any content that is defamatory, harassing, threatening, abusive, hateful, discriminatory, obscene, or otherwise objectionable.
- Commercial Exploitation: Use our Service for commercial purposes without our prior written consent, including advertising, soliciting other users, or operating a business that leverages our platform.
- Intellectual Property Infringement: Copy, distribute, or create derivative works of our content, games, or software without explicit written authorisation.
- Circumventing Restrictions: Attempt to access features, accounts, or systems you are not authorised to access, or attempt to circumvent any access controls, geographical restrictions, or bans imposed by SydneyBauer.
5.2 Consequences of Violations
We reserve the right to investigate suspected violations of these Terms. Upon finding a violation, we may, in our sole discretion and without prior notice: issue a warning; temporarily suspend your account; permanently terminate your account and delete all associated data; and/or report the violation to law enforcement authorities where appropriate.
6. Intellectual Property
The Service and all of its content — including but not limited to games, software, graphics, animations, sounds, music, text, logos, trademarks, trade dress, game mechanics, user interface design, and source code — are the exclusive property of SydneyBauer and its licensors and are protected by United Kingdom and international intellectual property laws, including the Copyright Act (United Kingdom), the Trade-marks Act (United Kingdom), and applicable international treaties.
6.1 Limited Licence to Users
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable, personal licence to access and use the Service for your own private, non-commercial entertainment. This licence does not include any right to:
- Copy, reproduce, modify, or create derivative works of any content.
- Distribute, broadcast, publicly perform, or sublicense any content.
- Remove or alter any copyright, trademark, or other proprietary notices.
- Use our trademarks, logos, or brand elements without prior written consent.
Any use of our content outside the scope of this licence requires our explicit prior written consent.
6.2 User-Generated Content
If you submit, post, or otherwise provide any content to us — including feedback, suggestions, bug reports, or communications — you grant SydneyBauer a worldwide, royalty-free, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, and incorporate such content into our Service and business without compensation or attribution to you.
6.3 Feedback
We actively welcome feedback and suggestions. However, any ideas, suggestions, or feedback you provide become the property of SydneyBauer and we may implement them without any obligation to you.
7. Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHOICEPOKIES EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
- WARRANTIES THAT THE RESULTS OBTAINED FROM USING THE SERVICE WILL BE ACCURATE, RELIABLE, OR SATISFACTORY.
- WARRANTIES REGARDING THE QUALITY, ACCURACY, OR COMPLETENESS OF ANY INFORMATION OR CONTENT AVAILABLE ON OR THROUGH THE SERVICE.
7.1 Entertainment Only
The Service is provided purely for entertainment purposes. Nothing on SydneyBauer constitutes advice, instruction, or encouragement to engage in real-money gambling or any other activity. The game outcomes, patterns, or sequences you observe on our platform have no predictive value for real-world gambling activities and should never be used to inform real-money betting decisions.
7.2 Third-Party Links
Our Service may contain links to third-party websites or services. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party site. You access third-party sites at your own risk.
7.3 Availability
We do not guarantee that the Service will be available at all times. The Service may be temporarily unavailable due to maintenance, technical issues, server downtime, or circumstances beyond our control. We are not responsible for any inconvenience caused by service interruptions.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHOICEPOKIES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
- LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS;
- LOSS OF VIRTUAL COINS OR IN-GAME PROGRESS;
- COST OF SUBSTITUTE GOODS OR SERVICES;
- DAMAGES ARISING FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE SERVICE;
- DAMAGES ARISING FROM UNAUTHORISED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR DATA;
- ANY OTHER DAMAGES RELATING TO THE SERVICE,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, WHERE LIABILITY CANNOT BE EXCLUDED BY LAW (INCLUDING UNDER THE CONSUMER PROTECTION ACT, 2002 (ONTARIO) OR OTHER APPLICABLE CONSUMER PROTECTION LEGISLATION), OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).
Because the Service is provided free of charge and involves no real-money transactions, you acknowledge that the limitations of liability set out in this section are a fundamental part of the basis of the agreement between us.
9. Indemnification
You agree to defend, indemnify, and hold harmless SydneyBauer and its directors, officers, employees, agents, contractors, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
- Your use of or access to the Service;
- Your violation of these Terms or any applicable law or regulation;
- Your violation of any rights of a third party, including intellectual property rights or privacy rights;
- Any content or information you submit, post, or transmit through the Service;
- Your wilful misconduct or negligent acts or omissions in connection with the Service.
We reserve the right to assume exclusive control of the defence of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims. You may not settle any such claim without our prior written consent.
10. Privacy
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
We are committed to compliance with the Personal Information Protection and Electronic Documents Act (UK GDPR) and applicable provincial privacy laws. If you have any questions about how we handle your personal information, please contact our Privacy Officer at [email protected].
11. Modifications to Service
We reserve the right, at our sole discretion and without prior notice or liability, to:
- Modify, update, enhance, or discontinue any aspect of the Service, including games, features, content, virtual currency mechanics, and user interface.
- Change the terms, conditions, or availability of any game or feature.
- Suspend or terminate the Service in whole or in part, temporarily or permanently.
- Impose limits on certain features or restrict access to parts of the Service.
We will provide reasonable advance notice of significant changes where practicable, typically through a notice on our website or an email to registered users. However, we are under no obligation to do so, and your continued use of the Service after any modification constitutes acceptance of those changes.
We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service. Where practicable and appropriate, we may provide reasonable notice before permanently discontinuing the Service.
12. Governing Law
These Terms of Service and any dispute arising from or relating to them or the Service shall be governed by and construed in accordance with the laws of the laws of United Kingdom and the applicable federal laws of United Kingdom, without regard to United Kingdom's conflict of law principles.
Subject to Section 13 (Dispute Resolution), you agree that any legal proceedings arising out of or relating to these Terms shall be brought exclusively in the courts located in London, United Kingdom, and you hereby irrevocably submit to the personal jurisdiction and venue of those courts.
If you are a consumer resident in a jurisdiction that does not permit the exclusion of mandatory consumer rights, nothing in these Terms shall limit any rights you may have under applicable mandatory consumer protection law in your jurisdiction.
13. Dispute Resolution
13.1 Informal Resolution
Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and describe the nature of your dispute in detail. We will make good-faith efforts to resolve the matter informally within 30 days of receiving your notice. Most disputes can and should be resolved at this stage.
13.2 Mediation
If informal resolution is unsuccessful, the parties agree to attempt non-binding mediation administered by an agreed mediator in London, before pursuing litigation. The costs of mediation shall be shared equally between the parties, unless otherwise agreed.
13.3 Litigation
If mediation fails to resolve the dispute, either party may pursue their legal remedies in the courts of United Kingdom as set out in Section 12. Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction where necessary to protect their rights.
13.4 Class Action Waiver
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If applicable law prohibits this waiver for a specific claim, that claim may be severed and proceed separately, but all other claims remain subject to this waiver.
13.5 Time Limitation
To the extent permitted by applicable law, any claim arising from or relating to these Terms or the Service must be filed within one (1) year after the cause of action arose. Claims not filed within this period are permanently barred. This limitation does not apply where it would conflict with mandatory statutory limitation periods in your jurisdiction.
14. Contact Information
If you have questions, concerns, or feedback about these Terms of Service, please contact us:
- Email: [email protected]
- Mailing Address: Legal Department, SydneyBauer, Level 1, 1 King Street, London EC2V 8RF, United Kingdom
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM EST
For privacy-related inquiries, please contact our Privacy Officer at the same address. For urgent account issues, please use our support email for the fastest response.
These Terms were last revised on June 23, . This version supersedes all previous versions of the Terms of Service.